Privacy Policy
Last updated: 14 October 2026
The short version
- Your files never reach us. The tools run in your browser. We do not receive, see or store the files you process, their names or their contents.
- We hold your email address and the status of your plan, so that you can log in and be billed correctly.
- Card details go directly to Stripe. We never see your card number.
- No adverts, no advertising trackers, no selling of data.
Who is responsible
The data controller is Filetaki. Contact: help@filetaki.online.
What we collect and why
| Data | Purpose | Legal basis |
|---|---|---|
| Email address, optional name, language, time zone | Your account, login links, billing emails shown in your local time | Contract |
| Plan status, payment dates and amounts, Stripe customer reference | Giving access, billing, accounting | Contract; legal obligation |
| Record of your order consent: time, IP address, browser, the exact wording and price shown | Proof of the contract and of your consent, handling payment disputes | Legitimate interest; legal obligation |
| Usage events: which tool was started, finished or failed, and when. No file names, no file contents. | Finding faults and seeing which tools are useful | Legitimate interest |
| Technical server logs (IP address, time, page) | Security and fault-finding | Legitimate interest |
What stays on your device
The “My files” list, the list of tools you have used, and any copies of results you choose to keep are stored in your browser’s own storage on your device. We cannot access them. You can remove them with “Clear history” or by clearing your browser data.
Who processes data for us
- Stripe Payments Europe, Ltd. (Ireland): payment processing and subscription billing.
- Hostinger International Ltd.: website hosting, database and email delivery.
Stripe may transfer data outside the European Economic Area under the safeguards described in each provider’s own privacy policy.
How long we keep it
- Account data: until you delete your account.
- Payment and consent records: for the period required by tax and accounting law, currently up to 10 years in Greece, even after an account is deleted.
- Usage events: up to 24 months. Server logs: up to 90 days.
Your rights
You can ask to see, correct, delete or receive a copy of your personal data, and you can object to or ask us to restrict its use. You can delete your account yourself on your account page. To use any other right, write to help@filetaki.online. You also have the right to complain to the Hellenic Data Protection Authority (www.dpa.gr) or the authority in your own country.
Cookies
We use one essential cookie and no tracking cookies. See the Cookie Policy.